HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY AND EDUCATION

FACULTY OF INTERNATIONAL EDUCATION

GRADUATION THESIS

THE IMPACT OF ENTERPRISE SOCIAL MEDIA ON
THE PSYCHOLOGY AND BEHAVIOR OF EMPLOYEES

NGUYỄN HỮU DỰ
Student ID: 20124170
Major: INDUSTRIAL MANAGEMENT
Supervisor: NGUYỄN THỊ THANH THÚY, PhD.

Ho Chi Minh City, May of 2024

THE SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom – Happiness
-Ho Chi Minh, May 20th, 2024

GRADUATION THESIS ASSIGNMENT
Student name: Nguyễn Hữu Dự

Student ID:

20124170

Major:

Industrial Management

Class:

20124CLA1

Supervisor:

Nguyễn Thị Thanh Thúy, PhD.

Phone number: 0382054919

Date of assignment: _____________________

Date of submission: _____________

1. Project title: The impact of Enterprise Social Media on the Psychology and Behavior of employees
2. Initial materials provided by supervisor: ___________________________________
3. Content of the project: _________________________________________________
4. Final product: ________________________________________________________
CHAIR OF THE PROGRAM

SUPERVISOR

(Sign with full name)

(Sign with full name)

THE SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom– Happiness
-Ho Chi Minh, May 20th, 2024

SUPERVISOR’S EVALUATION SHEET
Student name: Nguyễn Hữu Dự

Student ID: 20124170

Major: ....................................................................................................................................
Project title:
...............................................................................................................................................
...............................................................................................................................................
Supervisor:
...............................................................................................................................................
EVALUATION
Content of the project:
...............................................................................................................................................
...............................................................................................................................................
...............................................................................................................................................
2.
Strengths:
...................................................................................
...

...
l. (2015)

Constructs and Measurement

Scale

Source

2. I am frequently preoccupied with completing
tasks at work that will satisfy my need for
security.
3. For me, the most crucial aspect of any job
search is job security.
4. I concentrate on doing the tasks I have been
given at work.
5. It is very important to me to complete my
work responsibilities.
6. I try to fulfill the obligations and tasks that
people have placed on me at work.
7. I make every effort to prevent losing at work.
8. I concentrate on not failing at work.
9. I take great care at work to limit my exposure
to possible losses.
Interruption overload

Likert 1-5 Scale

Chen &amp

1. I must deal with more interruptions from

Kara hama

work and non-work-related activities than I

(2018)

have energy for.
2. I cannot keep up with all the interruptions,
both work-related and not.
3. I do not have enough time to handle all the
interruptions, both work-related and not.
4. Interruptions related to work and unrelated
to work require more energy than I have.
5. I get more interruptions than I can manage,
both related to an unrelated to my work.
Psychological transition

Likert 1-5 Scale

Chen &amp

1. During my working hours, interruptions

Kara hama

related to both work and non-work usually

(2018)

Page x

Constructs and Measurement

Scale

Source

require some time for me to get over thinking
about work.
2. When I am working, I usually need some
time to mentally step away from work-related
interruptions and non-work-related ones.
ESM-related exhaustion

Likert 1-5 Scale

1. My work has emotionally drained me.

Schaufeil et
al. (1995)

2. The demands of my job have worn me out
emotionally.
3. My work has worn me out.
Employee creativity

Likert 1-5 Scale

1. This employee always adopts novel
approaches or ideas.
2. This employee looks for fresh perspectives
and approaches to issues.
3. This employee produces innovative concepts
for the industry.
4. This employee exemplifies creativity well.

Page xi

Wen et al.
(2022)

SCHEDULE B. VIF TABLE
VIF
1.934
1.792
2.005
1.653
1.671
1.753
1.826
1.942
1.698
1.889
1.844
1.810
1.932
1.865
2.017
1.979
2.092
1.913
2.252
2.041
1.969
1.942
2.400
2.441
2.152
2.183
2.051
2.672
2.121
2.176
2.121
2.383
2.087
2.096
2.401
2.583
1.333
1.333
1.000
1.000

EC1
EC2
EC3
EC4
EE1
EE2
EE3
ES1
ES2
ES3
ES4
ES5
ES6
IO1
IO2
IO3
IO4
IO5
PRE1
PRE2
PRE3
PRE4
PRE5
PRE6
PRE7
PRE8
PRE9
PRO1
PRO2
PRO3
PRO4
PRO5
PRO6
PRO7
PRO8
PRO9
PT1
PT2
PRE x ES
PRO x ES

Page xii