MINISTRY OF EDUCATION AND TRAINING
HCMC UNIVERSITY OF TECHNOLOGY AND EDUCATION
FACULTY OF INTERNATIONAL EDUCATION
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GRADUATION THESIS
TOPIC
OPTIMIZING QUALITY ASSURANCE
IN THE UTION AND CONTROL PHASES OF YOUTH-LED
PROJECTS: APPLYING AGILE METHODOLOGY IN
AIESEC VIETNAM’S YOUTHSPEAK INITIATIVE

Student name: Vu Hoang Thuy Tien
Student ID

: 211243333

Course

: 2021

Major

: Industrial Management

Instructor

: Nguyen Khac Hieu, Ph.D

Ho Chi Minh, May …, 2025.

ACKNOWLEDGEMENTS
First and foremost, I express my deepest gratitude to the Board of Directors and teachers
of the Faculty of International Education at Ho Chi Minh City University of Technology
and Education. Your insightful guidance and diverse perspectives have enriched my
academic journey, equipping me with essential knowledge and skills that have
broadened my understanding and prepared me for this research endeavor.
I am particularly indebted to PhD. Nguyen Khac Hieu, my dedicated instructor, for his
unwavering support and enthusiastic mentorship. His meticulous guidance, detailed
feedback, and readiness to address my queries throughout the thesis-writing process
have been pivotal to the successful completion of this work. His encouragement and
expertise have profoundly inspired me and shaped my academic growth.
Additionally, I extend my sincere appreciation to the Board of Directors, managers, and
supervisors of AIESEC Vietnam Social Co., Ltd. for their exceptional support and the
invaluable opportunities provided during my research. Their collaborative environment
and commitment to youth empowerment through the YouthSpeak Regional Project have
offered me practical insights and a meaningful platform to apply Agile methodologies,
significantly enhancing my learning experience.
As a student with limited experience, I acknowledge that this thesis may have
shortcomings. I warmly welcome constructive feedback from my instructor, dissertation
reviewers, and the thesis committee to refine my work and further develop my
capabilities for future professional pursuits.
Lastly, I convey my heartfelt wishes to HCMUTE and AIESEC Vietnam Social Co.,
Ltd. for continued success, prosperity, and impactful contributions to education and
youth development.
Ho Chi Minh, May …, 2025.
Student
Vu Hoang Thuy Tien

LIST OF ACRONYMS
DEI

Diversity, Equity, and Inclusion

ISO

International Organization for Standardization

KPI

Key Performance Indicators

NGOs

Non-governmental Organizat
...

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