HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY AND
EDUCATION
FACULTY FOR ECONOMICS

THESIS
QUALITY CONTROL AT BOSCH VIETNAM BY APPLYING
CONTAMINATION MANAGEMENT CYCLE IN SYSTEM-CIP PROJECT
Student: NGUYEN LE DUY KHANG
Student ID: 20124368
Major: INDUSTRIAL MANAGEMENT
Advisor: NGUYEN KHAC HIEU, PHD
HO CHI MINH CITY, AUG 2023

COMMENTS OF ADVISOR
HCMC, 26/Aug/2023
Advisor

Nguyen Khac Hieu

i

ACKNOWLEDGEMENTS
First and foremost, I would like to thank my supervisor, Mr. Nguyen Khac Hieu,
for his guidance, feedback, and encouragement during my internship. He has been a
great mentor and a role model for me. He has helped me to improve my professional
skills and knowledge.
I am also grateful to the Faculty of Economics at HCMC University of
Technology and Education for providing me with the opportunity and resources to
pursue my internship at BOSCH. I appreciate the knowledge and skills that I have
acquired from the faculty members during my studies. They have prepared me well for
the challenges and opportunities in the real world.
I would also like to acknowledge the contribution of BOSCH, my internship
company, for allowing me to learn from their expertise and experience. I am especially
thankful to MSE1 and my Buddy for involving me in various projects that enhanced
my practical knowledge and skills. I appreciate th
...

...
rove the quality of
manufacturing processes.
C. C. Nwachukwu and colleagues. (2020). Monitor and control the quality of
construction projects.
C. T. Chen and C. H. Chen. (2018). The relationship between healthcare service
quality and patient satisfaction.
J. A. Lee and colleagues. (2018). Monitor and control the quality of healthcare
services.
L. Dora, S. Özçelik, and G. Döngel . (2017). identify the root causes of accidents in
the mining industry.
L. Dora, S. Özçelik, and G. Döngel . (2017). Identify the root causes of accidents in
the mining industry.
Leland Wilkinson. (2013). Revising the Pareto Chart, The American Statistician. The
American Statistician(60:4), 332-334.
M. A. Khan and A. Hossain. (2020). The factors affecting the efficiency of a
manufacturing process.
M. Bortolotti, C. Gagliardi, and M. Mazzali . (2019). Analyze and improve the quality
of healthcare services.
M. Nowakowski, M. Jabłoński, and M. Krętowski. (2013). Analysis of Surface Layer
Integrity of AlSi7Mg0.3 Alloy After Machining.
M. Shamsuzzoha and M. S. Islam. (2021). Analyze and improve the quality of
production in a manufacturing company.
M. U. Afzal and A. M. Shahzad. (2018). The relationship between employee
motivation and job performance.
Pandian et al. (2017). A Case Study on Stratification Approach for Determining
Optimum Conditions of a WEDM Process.
Pham et al. (2019). Evaluating the suitability of production processes and proposing
improvements.
Raman &amp Basavaraj. (2019). Implementation of Six Sigma Methodology to Reduce
Rejection Rate in Manufacturing Industry Using DMAIC Approach and FMEA
Method.
75

S. H. Lee and S. Y. Kim . (2019). The relationship between air pollution and
respiratory health.
S. Mukherjee and S. Chakraborty . (2019). Application of Cause and Effect Diagram
for the Identification of Factors Influencing Patient Satisfaction in a Healthcare
System.
Talha et al. (2021). A novel technique for optimizing the process parameters in multiobjective turning of Ti-6Al-4V alloy using Taguchi-based Grey relational
analysis and stratification.
Udayshankar, S. (2015). Statistical process control (SPC) in a high volume machining
center: value of standard operating procedures . (Doctoral dissertation,
Massachusetts Institute of Technology).
Wheeler, D. J., &amp Chambers, D. S. (1992). Understanding statistical process.
Wong et al. (2019). Analyzing ed Flights in North America Airports using
Stratification and Statistical Inference.

76