Đồ án tốt nghiệp - a Chatbot service

HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY AND EDUCATION
FACULTY OF INTERNATIONAL EDUCATION

-  -

CAPSTONE PROJECT
A CHATBOT SERVICE
INSTRUCTOR: Msc Mai Anh Thơ
STUDENT:
Cao Dinh Sy Vy
Le Thien An
Nguyen Thanh Thien

19110143
19110105
19110150

-Ho Chi Minh City, December 2023-

HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY AND EDUCATION
FACULTY OF INTERNATIONAL EDUCATION

-  -

CAPSTONE PROJECT
A CHATBOT SERVICE
INSTRUCTOR: Msc Mai Anh Thơ
STUDENT:
Cao Dinh Sy Vy
Le Thien An
Nguyen Thanh Thien

19110143
19110105
19110150

-Ho Chi Minh City, December 2023-

SOCIALIST REPUBLIC OF VIETNAM
Independence - Freedom – Happiness

*******

PROJECT’S OBJECTIVES
Student’s names:
1. Cao Đinh Sỹ Vỹ

Student ID: 19110143

2. Lê Thiện An

Student ID: 19110105

3. Nguyễn Thành Thiện

Student ID: 19110150

Project’s name: A CHATBOT SERVICE
Implementation content:
Theory:
• Spring Boot
• ReactJS
• Bootstrap
• FlaskAPI
• Redis Cached
• Apache Kafka
• OpenAI - ChatGPT
Practice:
• a Chatbot Service allow businesses to connect with customers in a personal
way without the expense of human representatives - using Spring Boot, ReactJS,
Bootstrap, FlashAPI, Redis Cached, Apache Kafka and Machine Learning with the
main features:
o Allow our customers to log in, account, change password
and edit information.

o Allowing businesses to s for implementation on their
websites.
o Allowing businesses to manage intents, patterns, and entities for use in
their s.
o When a business user deviates from the pre-set , there will be a
dedicated channel for the business to message and guide the user back
to the correct .
o Allowing the admin to manage our customers account information and
communicate with users through Zalo and Google Meet.
o We have a dataset marketplace called DataEverywhere to provide
datasets for use in chatbots.
o Our customers can also access DataEverywhere to purchase and utilize
available datasets for their chatbots.

Implementation time: 15 weeks (Starting from September 11st, 2023, to Decmber 25th, 2023)
Student signature: ……………………………………………………
Student signature: ……………………………………………………
Student signature: ……………………………………………………

HEAD OF INFORMATION
TECHNOLOGY PROGRAM
(Sign and write full name)

Ho Chi Minh City, date…. month…. year …
INSTRUCTOR
(Sign and write full name)

SOCIALIST REPUBLIC OF VIETNAM
Independence - Free
...

...
a vibrant ecosystem for the exchange of valuable datasets.

6.2. Technological Innovation:
The technological stack, featuring Spring Boot, ReactJS, Bootstrap, FlaskAPI,
Redis Cached, Apache Kafka, and Machine Learning, stands as a testament to our
commitment to innovation. These technologies synergize to a seamless and
responsive system that adapts to the evolving needs of businesses and users.

6.3. User-Centric Approach
Our emphasis on a user-centric approach is evident in the intuitive admin panel,
facilitating effortless account management and real-time communication through Zalo
and Google Meet. The dedicated channel for business users ensures effective guidance
back to predefined s when deviations occur, fostering a streamlined and efficient
user experience.

6.4. Security and Optimization
Security measures, including robust user authentication and data encryption
protocols, underscore our dedication to safeguarding user information. The
optimization strategies derived from extensive testing ensure that the Chatbot Service
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CHAPTER 6: CONCLUSION

performs optimally under varying conditions, meeting the demands of a dynamic and
ever-changing digital landscape.

6.5. Future Prospects
As we conclude this phase of development, it is crucial to acknowledge that
technology is a perpetual journey. Future iterations of the Chatbot Service will be
guided by user feedback, emerging technologies, and the evolving landscape of
chatbot solutions. Continuous improvement remains at the core of our commitment to
delivering a service that exceeds expectations.
In closing, the Chatbot Service project represents a significant stride towards
redefining customer engagement in the digital era. The collaborative efforts of the
development team, the invaluable insights from user testing, and the strategic
integration of technologies have converged to a platform poised for ongoing
success.
We look forward to the continued evolution of the Chatbot Service and its
impact on reshaping the way businesses connect with their audiences.

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REFERENCES

REFERENCES
[1] React Flow - Build interactive node-based UIs
[2] Ant Design of React - Ant Design
[3] Bootstrap · The most popular HTML, CSS, and JS library in the world.
(getbootstrap.com)
[4] TensorFlow
[5] Home/Installation - Page ⋅ Reactstrap
[6] Redis
[7] Amazon Lex
[8] Dialogflow (google.com)
[9] Apache Kafka
[10] stompjs - npm (npmjs.com)
[11] sockjs - npm (npmjs.com)

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